Last updated: 30 June 2026
1. Who we are
Bakerm Hotel (“we”, “us”, “our”) operates on Bakerm Road, Wakiso Town Council, Uganda, approximately 500m off the Kampala–Hoima Highway along Bakerm Road. This policy explains how we process personal data when you use our website or contact us about a stay, dining, or event.
2. Information we collect
We may collect the following when you submit an inquiry form, newsletter signup, or careers application:
- Name, email address, and phone number
- Stay or event details you choose to provide (dates, party size, occasion, message)
- Careers information such as role interest and résumé details you submit
- Basic technical data from your browser (for example IP address and device type) in server logs. See our Cookie Policy for browser cookies and similar technologies.
We do not operate guest accounts, online payments, or a public review submission system on this website. Testimonials shown on the site are selected and published by our staff.
3. How we use your information
We use your information to:
- Respond to availability, dining, event, contact, and careers inquiries
- Confirm arrangements by phone, email, or WhatsApp as you request
- Send occasional hotel news if you subscribe to our newsletter (you may unsubscribe at any time)
- Operate and protect our website and admin systems
- Meet legal, safety, and hospitality obligations during your visit
4. Legal basis and retention
We process inquiries to take steps at your request before a contract and to operate our business. We keep inquiry records for as long as needed to handle your request, maintain reasonable business records, and comply with applicable law, then delete or anonymize them where appropriate.
5. Sharing your information
We do not sell your personal data. We may share information with trusted service providers who help us run email, hosting, or internal systems, subject to confidentiality obligations, or when required by law or to protect guests and staff.
6. Security
We use reasonable administrative and technical measures to protect information submitted through our forms and stored in our systems. No method of transmission over the internet is completely secure; please avoid sending sensitive payment card details through inquiry forms. Our team confirms bookings offline.
7. Your choices
You may request access to, correction of, or deletion of personal data we hold about you where applicable law allows. To exercise these rights or ask questions about this policy, contact us at or the phone numbers listed on our contact page.
8. Third-party links
Our site may link to partner platforms (for example Expedia or TripAdvisor) or social networks. Those services have their own privacy policies; we are not responsible for their practices.
9. Changes
We may update this policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the website after changes constitutes acceptance of the revised policy.
10. Contact
Bakerm Hotel, Bakerm Road, Wakiso Town Council, Uganda.
Email:
See also our Terms of Use and Cookie Policy.